TrueFinish Cabinets

Privacy Policy

Last Updated: January 12, 2026

1. Introduction

TrueFinish Cabinets ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information through our Website [truefinishcabinets.com or domain] and services.

We comply with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA). If we handle information about Quebec residents, we also align with Quebec's Law 25 requirements (e.g., explicit consent for tracking).

Our Privacy Officer is [Your Name/Title, e.g., Owner/Manager], contactable at info@truefinishcabinets.com or [add phone if desired]. This Policy applies to Website visitors, email subscribers, and inquiry contacts.

2. Information We Collect

  • Directly provided: Name, email, phone, address, and project details when you contact us, request quotes, or subscribe to updates/marketing.
  • Automatically collected: IP address, browser type, device info, pages visited, and referral sources via cookies and tracking.

We use:

  • Facebook Pixel for advertising insights.
  • Google Analytics for site performance.
  • [Kit or your email tool] for email collection and marketing.

We collect only necessary information.

3. How We Use Your Information

  • Respond to inquiries and quotes.
  • Send marketing emails (with consent).
  • Improve the Website and services.
  • Targeted ads (e.g., via Facebook).
  • Legal compliance.

4. Sharing Your Information

We may share personal information with:

  • Service providers (e.g., Google, Meta/Facebook, [Kit/email tool]) under contracts protecting data.
  • Legal requirements (e.g., court orders).

We do not sell personal information. Cross-border transfers (e.g., U.S. servers) use safeguards like standard contractual clauses.

5. Cookies and Tracking Technologies

We use cookies and similar technologies, including:

  • Essential: For site function.
  • Analytics/Advertising: Google Analytics (anonymized), Facebook Pixel for ads, and [Kit] for marketing.

Under PIPEDA and Law 25 (for Quebec users), we require explicit opt-in consent for non-essential cookies/tracking via a cookie banner. You can manage via browser settings or our banner. Disabling may limit functionality.

6. Consent and Marketing

We obtain meaningful consent (express for marketing/cookies). You can withdraw anytime (unsubscribe link in emails or contact us). We comply with Canada's Anti-Spam Legislation (CASL).

7. Data Retention and Security

We retain personal information as needed (e.g., emails until you unsubscribe plus a reasonable period).

We use reasonable security safeguards (e.g., encryption and access controls). If required, we notify about breaches in accordance with PIPEDA and Law 25.

8. Your Rights

Under PIPEDA (and Law 25 where applicable), you may:

  • Access and correct your personal information.
  • Withdraw consent.
  • Request deletion/portability (subject to legal exceptions).

Contact our Privacy Officer. We respond promptly (e.g., within 30 days under PIPEDA).

9. Children's Privacy

Our Website is not directed at children under 13/14 and we do not knowingly collect their personal information.

10. Changes

Updates will be posted here. Material changes may be communicated via the Website or email.

11. Contact

Email: info@truefinishcabinets.com

TrueFinish Cabinets, Ottawa, Ontario.

You can also review our Terms of Service.